RA announces operational arrangements

Lockdown measures in place

12 April 2020 | Infrastructure

The closure of all Roads Authority (RA) offices is in compliance with the directive on additional measures to curtail the further spread of Covid-19, as announced by the president.


“NaTIS and Transport Regulations are not classified as critical services in the government list,” said Hileni Fillemon, manager for corporate communication of the RA.

The RA said it is committed to providing an excellent service to all customers and appealed for patience during the lockdown period. It also urged residents to cooperate, stay at home and to adhere to the set precautionary measures.

Fillemon said that in view of the lockdown, the following measures have been put in place regarding NaTIS operations:

• Motor vehicle license renewals:
If your vehicle licence expires during the lockdown period, take note that there is a 21-day grace period after the expiry date to renew your licence. No additional fees will be charged for this grace period.
An extension will be granted to those whose grace period expires during the lockdown. This extension is subject to the minister of work and transport’s approval. More details regarding the extension will be communicated in due course.
NaTIS offices will attend to applications for the renewal of motor vehicle licences of goods vehicles and other vehicles, which are used for critical/essential services during the lockdown.

• Driving licence renewals:
The renewals of driving licences will only be attended to after the lockdown period. No additional fees will be charged if a licence expires during the lockdown period.
However, NaTIS offices will attend to applications for driving licence renewals of those who are operating vehicles, which are used for the provision of critical/essential services during the lockdown.

• Learner and driving licence testing:
Those who were booked for tests during the lockdown period will be attended to when our offices reopen.

• Motor vehicle roadworthy tests:
This service will only be availed to clients with goods vehicles weighing above 3 500kg and which are being used to transport supplies for essential or critical services in and around the country.

• Transport regulations office:
This office will only attend to applications for cross border and abnormal permits for goods vehicles carrying supplies for critical/essential services during the lockdown. Contact Marjorie Cloete at [email protected] for assistance.

Other contacts:
• All the northern regions, Zambezi and Kavango East and West: Frieda Cornelius at [email protected]
• Erongo and Otjozondjupa: Nsozi Sikabongo at [email protected]
• Khomas, Hardap, Otjozondjupa and Omaheke: Andrew Shafombabi at [email protected]
• //Kharas: Clive Tjikotoke at [email protected]
• General enquires: [email protected]

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