Cleaning actions intensified
19 March 2020 | Business
Andre Diedericks: Dunes Mall; “We are currently waiting for more sanitizers to place at the entrance and inside the mall.”
Dunes Mall announced rigorous and frequent cleaning as added measures to avoid the coronavirus at the shopping centre.
According to Dunes Mall centre manager Andre Diedericks, posters were placed at each entrance of the centre, citing the importance of washing hands, transmission of the coronavirus and symptoms.
This is being done to raise awareness.
“We’ve added extra cleaning staff. We also re-painted and sanitized the playground, and added sanitizing chemicals to our fountain at the main entrance.”
He added that they are waiting for more sanitizer devices, which will be place at each of the three entrances as well as inside the mall.
“This is to ensure that our customers sanitize their hands before they enter the mall. We believe that each person has the responsibility to look after themselves, and practice self-hygiene. We have also informed our tenants of what we expect of them.”
Earlier today, Yvette du Toit, managing director of AttX Property Services under which Dunes Mall falls, issued a statement in terms of the added measures placed at shopping centres in light of Covid-19.
“The health and wellbeing of all our stakeholders is our highest priority. Our goal is to continue running the business and serving our clients without interruption to the largest extent possible.”
Du Toit said that at the same time, mall management remains vigilant as the situation evolves and takes appropriate and timely actions to mitigate risks.
“To this end we have compiled a Major Deadly Disease Response Plan to guide our teams on operations at buildings under our management.”
Du Toit said they are engaging in an interactive process with employees, customers and partners to determine whether they have been impacted and what, if any, impact this will have on daily operations going forward.
“With regards to precautionary measures pertaining to our staff, we have a continuous communication strategy in place with our employees on Covid-19. We encourage heightened personal hygiene practices as well as sanitizing of regularly touched surfaces in the workplace. Staff are requested to exercise judgment in making decisions that could put others at risk.”
She emphasised that management expects all employees to comply with applicable regulatory mandates, and to seek medical attention and avoid contact with colleagues if they are feeling ill.
“We have implemented a travel ban for non-essential travel. We encourage the staff to avoid large crowds and use video-conference / telephones where possible for communication. Anyone who has travelled to an identified high risk country must go on self-quarantine for 14 days and return with a medical certificate. We will also follow our business continuity plan when required.”
She added said that the public will be informed of any changes with regard to operating hours.
“We ramped up cleaning routines and continue to practice the highest standards of cleanliness and sanitation. Our centres remain open for business to serve their communities and are equipped to support people in exercising additional hygiene measures. All major events that would attract more than 100 people have been cancelled. We want to ensure our shopping centres continue to be a safe place to visit, work and enjoy.”