Bank decontaminated and sanitised

Covid-19 scare

26 May 2020 | Banking

Magreth Mengo; Standard Bank; “Our staff has not shown symptoms, but we will have them tested…”

Walvis Bay • [email protected]


A number of people are on high alert in Walvis Bay after a truck driver who tested positive for Covid-19 breached quarantine rules and in the process visited a local bank.

Standard Bank said in a statement today, that it had decontaminated and sanitized its Walvis Bay branch, while staff members who were on duty the day the truck driver visited the bank, have also been placed in self-quarantine.

According to the truck driver, he received a letter and permission upon his return to Walvis Bay from South Africa on 11 May from his employer FP du Toit, to apply for a loan since his salary was halved this month.

Head of marketing and communications at Standard Bank, Magreth Mengo, the said CCTV footage shows that said driver visited the Walvis Bay branch on 12 May at around 12:20 and left at 13:50.

“He was wearing a mask and was sanitised before he entered. He entered his name and contact details in the client register, which is required by our Covid-19 mitigation measures as a standard procedure.”

According to Mengo, there were not more than 10 clients in the bank at the time the truck driver was present.

“The client engaged five of the bank’s staff members with various requests. When we were informed on 23 May 2020 that Patient 21 visited our branch and tested positive for Covid-19, we collaborated with the Covid-19 response and medical teams and shared the details and facts relating to the visit as well as other information required for contact tracing.”

Mengo said a disinfection and decontamination of the Standard Bank Walvis Bay branch was conducted on Monday in preparation for business on Tuesday.

“We replaced the entire staff complement that was working between 12 and 23 May 2020. They will be tested as a matter of urgency and are currently under self-quarantine.”

She pointed out that 14 days have lapsed since the driver visited the branch.

“Our staff have not shown symptoms of Covid-19. We still had them tested and will receive the results in due course.”

Mengo emphasised that the safety and well-being of clients and employees remains the priority to curb the spread of Covid-19.

“The bank has been applying strict health and safety protocols at all its facilities across the country since the start of the State of Emergency. These will be continued and heightened.”

She said that clients entering any of the bank’s branches are required to wear a mask and be sanitised, while the wearing of masks and gloves by all Standard Bank employees is mandatory.

“We sanitize all surfaces and ATMs countrywide on a regular basis and installed glass panels at counters and reception areas to provide a barrier between clients and staff. The bank has been enforcing strict social distancing at all facilities and clearly marked social distancing signage has been placed in and outside our facilities.”

Walvis Bay urban constituency councillor and chairperson of the Erongo regional disaster risk management committee Knowledge Ipinge called for the closure of Standard Bank as well as the FP du Toit depot in Walvis Bay, after news of the Covid-19 positive truck driver emerged.

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