Service at clinic deplorable

Council is not obliged and has no mandate to construct hospitals and clinics, as this function is solely that of the ministry of health and social services.

15 April 2019 | Health

Magdalena Martin; Senior Citizen; “At times we do not even receive our medication.”

The current clinic in Narraville resembles a two-bedroom house and it urgently needs to be expanded, residents informed Walvis Bay council members during a discussion on the municipality’s capital budget.

According to residents of the township, large numbers of people from other areas in the coastal town stream to the Narraville Clinic for assistance, resulting in a bottleneck at the facility.

Obtaining assistance at the clinic has thus become problematic. Visiting the facility has become more of an inconvenience than being of any assistance to elderly residents.

Senior citizen Magdalena Martin told the meeting that promises made by people of the authority to bring change, are not realised.

“We requested help on numerous occasions. I was told that the facility was a health care centre and not a clinic. The building was painted and its name changed to Narraville Clinic. That’s where it stopped.”

Martin said the elderly were suffering and are being treated with disrespect at the facility.

“We complained many times, but nothing improved or changed. We are told to sit and wait in a queue, and at times we do not even receive our medication.”

Residents agreed that services at the facility are pathetic, and often people have to quarrel in order to be treated with dignity.

A suggestion was put forward that council considers allocating a house to be used as a clinic, when planning new suburbs in future.

Jack Manale, Walvis Bay council manager for housing and properties, promised residents that council would write a recommendation letter to the responsible ministry, highlighting the need for another clinic in Narraville.

“It is not the core function of local authorities to build clinics. We can, however, request and motivate for the construction of such a facility by the responsible authority. The provision of mobile clinics for the elderly should also be looked into. The issue will, however, be taken up with ministry of health and social services.”

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